These Terms and Conditions ("Terms") govern the use of the AUTOMOTIV3 DEVELOPMENTS Ltd (referred to as "AM3" henceforth) website and any orders placed herein. By using our website, placing an order, or agreeing to these Terms, you acknowledge and agree to abide by them.

Orders can be placed online through our website. We accept VISA and Mastercard Debit and Credit Cards. Full payment is required before dispatching any goods.

We aim to dispatch orders within 1-2 working days. Delivery times may vary based on your location and selected delivery method. UK Next Day Delivery orders will only apply if orders are made and payment is received by AM3 prior to 12pm, mid-day. Handling time prior to shipment can take 1 additional business day. Any stock issues which transpire will be communicated to customers ASAP.

• You may return full-priced items within 14 calendar days of delivery for a full refund, provided the item is brand new and unopened / unregistered and providing you notify us within the 14-day window via email at sales@automotiv3.co.uk. A Returns Notice Number (RNN) will be provided, which must be included when returning any items.
• Please Note: Once a tool has been registered to a user, it is no longer eligible for return. Registration signifies acceptance and full use of the product. We kindly ask that customers consider their purchase and the implications of registration carefully.
• Sale/discounted/package deal items may be returned within 7 days from the day of delivery for a full refund.
• After 14 days but no more than 28 calendar days from the day of delivery, goods may be returned with a 20% handling charge. Initial delivery charges and return delivery charges will not be refunded.
• Made-to-order or customised goods are not refundable.
• Items must be returned in their original, re-saleable condition. Any damage or signs of use may result in partial or no refund.
• We do not cover return postage and insurance. It's the purchaser's responsibility to ensure items are returned securely and in the original condition.

All items, unless otherwise stated, come with a 1-year warranty from the date of delivery. The warranty does not cover items that are damaged, incomplete, modified, or have unauthorized repairs. They must remain in the condition as produced by the manufacturer.

In the event a parcel is lost in transit, a sensible time will be allowed for the courier to investigate and locate the parcel. If the parcel is confirmed lost, a replacement item will be sent to the customer. If a replacement item is sent and the original item is later found and delivered, it is the customer's responsibility to inform AM3 within 48 hours. The initial item must be returned to us, with AM3 covering the posting charges from the original delivery address.

It is the customer's responsibility to ensure the address entered during the sales process is correct. If a parcel is sent to an incorrect address due to customer error and it is successfully delivered, it is the customer's responsibility to locate the parcel; AM3 will not be liable. If the parcel is undelivered and returned to us, the customer will be liable for additional shipping charges. Any notifications of incorrect details, such as shipment details by the customer, will be amended as long as the item has not departed yet.

Orders can be cancelled before shipment for a full refund less a 5% transaction fee.

Prices are true at the time of order; if prices change between the time of order and the time of delivery, the original sale price holds true.

Our product descriptions are accurate, however, for diagnostic and tuning tools, vehicle manufacturers may change their vehicle software to restrict unofficial tooling access. We cannot be held liable for that.

We comply with UK GDPR and Data Protection Act 2018 regulations. Please refer to our Privacy Policy for more information on how we handle your data.

All content on this website is the property of AM3 or its content suppliers and is protected by international copyright laws.

Any dispute arising out of or in connection with the use of the AM3 website or these Terms shall be governed by UK law. The courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Customers are encouraged to leave reviews on Google and Facebook. We appreciate amicable attempts to resolve any disputes before leaving negative feedback

Promotions and discounts will be displayed on our homepage and product pages, and may also be communicated via text, email, or phone.

Abuse of subscription services will result in cancellation with no refund. It's the customer's responsibility to check our suppliers' terms before using hardware and software.

Our website is designed to be accessible on PC, tablet, and mobiles. We welcome feedback on accessibility and usability issues via our support channels.

We are not responsible for the content or policies of external websites linked from our site. Customers follow external links at their own risk.

AM3 is not liable for any failure to perform due to unforeseen circumstances or causes beyond our control.

Customers agree to indemnify and hold harmless AM3 from any claims or damages arising from misuse of the website or violation of these Terms.

We reserve the right to amend these Terms at any time without prior notice. Continued use of our website and services constitutes acceptance of the amended Terms.

AUTOMOTIV3 DEVELOPMENTS LTD
Unit 7 Lakes Farm,
Queensborough Lane,
Rayne,
CM77 6TE